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Solving Problems
7.
4
Clearing Paper Jams
NOTE
: When removing paper that is jammed in the printer, if
possible always pull the paper in the direction that it normally
moves so as not to damage internal components. Always pull
firmly and evenly; do not jerk the paper. If the paper tears,
ensure that all fragments of paper are removed; otherwise a
jam will occur again.
When a paper jam occurs, a lamp turns on at the corresponding
location on the Status map of the control panel. If you use the
CLP-600N, the display on the control panel also tells you where
the paper jam has occurred. Refer to the table below to locate
the paper jam and to clear it:
To resume printing after clearing paper jams, you must open
and close the access door.
LED on
Status Map
Message
(CLP-
600N only)
Location of
Jam
GoTo
Jam0 In Tray1 In the paper
feed area
page 7.4
Jam0 In MP Tray In the multi-
purpose tray
page 7.5
Jam
Inside Printer
Inside printer page 7.6
Jam
In Exit Area
In the paper
exit area
page 7.7
Jam0 In Tray2 In the optional
Tray2
page 7.9
In the Paper Feed Area
If paper is jammed in the paper feed area, a lamp turns on at
the corresponding location on the Status map. If you use the
CLP-600N, “Jam0 In Tray1” also appears on the display.
1
Using the handle, completely open the access door.
2
Carefully remove the paper by pulling in the direction as
shown below. Go to step 6.
If you cannot find the jammed paper, or if there is any
resistance removing the paper, stop pulling, and go to step
3.
CAUTION
:
• Do not touch the green surface, the OPC drum, on the front
of each toner cartridge with your hands or any other
material. Use the handle on each cartridge in order to avoid
touching this area.
• Be careful not to scratch the surface of the paper transfer
belt.
• If you leave the access door open for more than a few
minutes, the OPC drum can be exposed to light. This will
cause damage to the OPC drum. Close the access door
should the installation need to be halted for any reason.