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5. 11
Troubleshooting
Problem
The paper keeps
jamming.
Possible Cause Remedy
There is too much paper in the paper
tray.
Remove excess paper from the
paper tray. If printing special media,
use the MP Tray for printing.
Printing is too
slow.
If using Windows 3.1x, Print Manager
may be disabled.
From the Control Panel Printers
menu, check the Use Print Manager
box.
If using Windows 3.1x, the
Background Printing item in the
Options menu of Print Manager may
be set incorrectly.
Select Background Printing from
the Options menu in the Print
Manager.
If using Windows 95/98 or NT 4.0,
the spooling setting may be set
incorrectly.
The computer may have insufficient
random-access memory (RAM).
From the Start menu, select
Settings and Printers. Click the
Samsung 6100 Series PCL6 icon
with the right mouse button, select
Properties, click the Details tab, and
then click the Spool Settings button.
Select the desired spool setting from
the available choices.
Install more random-access memory
(RAM) in your computer. See
“Memory and PostScript SIMMs”
(page 6.2).
An incorrect type of paper is being
used.
Use only paper that meets the
specifications required by the printer.
An incorrect output method is being
used.
Items such as thick paper should not
be printed using the standard face
down stacker. Use the face-up output
stacker instead.