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5. 14
Troubleshooting
Solving PostScript Problems
Table 5.3 contains problems that may occur with PostScript printing
(available only if the PostScript option is installed).
Problem
PostScript file can
not be printed.
Possible Cause Remedy
Print a configuration sheet and verify
that the PS version is available for
printing, and that total system
memory is at least 12 MB.
If PostScript is not available, install
the PostScript option. See “Memory
and PostScript SIMMs” (page 6.2).
If system memory is not at least
12 MB, install an 8 MB SIMM.
The PostScript option may not be
installed, or the installed memory
may be insufficient.
Error messages
are printed (i.e.,
“This job contains
binary data...”).
Open the Properties tab of the
PostScript printer driver, click on
PostScript, and click on the
Advanced button. The pure binary
data option is not supported. Choose
another.
The pure binary data option is not
supported by the PostScript driver.
The printer name
does not appear in
the Chooser
(Macintosh only).
Make sure that the printer is powered
on.
Check that the LocalTalk cable is
securely plugged into the printer and
your Macintosh.
The LocalTalk connection is not
secure.
The option
cassette is not
selected in the
driver.
Open the PostScript driver Properties
and set ‘Option cassette’ item of
Device option to Installed.
The printer driver has not been
configured to recognize the optional
tray.
Table 5.3