SATO 400e Printer User Manual


 
Unit 5: Troubleshooting
SATO XL400-410e Operator Manual PN 9001135A Page 5-9
TEST PRINT TROUBLESHOOTING
Chapter provides instruction on special printing to identify and resolve specific print problems.
HEX DUMP Allows the operator to determine if there were
problems in the downloading of data.
TEST LABEL Allows the operator to identify specific problems
regarding mechanical performance and setup.
HEX DUMP MODE
The contents of the print buffer can be examined using the Hex Dump Mode. In the left column,
each line of data received is numbered. The center column provides the data in hexadecimal
format. And in the right column, same data is provided in the ASC ll format. Follow the flow chart
provided below to perform this activity.
Figure 5-3, Hex Dump Mode
ONLINE
000000 00000000
POWER = ON
Print Buffer/Receive Buffer
Create and print
A label.
START/STOP
OFFLINE
000000 00000000
DSW2-4 = ON
START/STOP
ONLINE
000000 00000000
FEED
Printer returns
to normal print
mode.
POWER = OFF
DSW2-4 = ON
POWER = ON
and transmit data.
Receive Buffer
is printed in
hexadecimal
format.
DSW2-4 = OFF
POWER = OFF
and ON again.
Label printed
of print buffer in
hexadecimal
format.
ONLINE
000000 00000000