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Section 2D: Troubleshooting Tips 113
Alert Log
The Alert Log provides a record of all alerts that have been received
while establishing and maintaining your connections. You can use
the Alert Log to help isolate and resolve connection issues.
Accessing the Alert Log
ᮣ Select Menu > Alert Log in the Sprint Mobile Broadband
interface window.
About the Alert Log
The Alert Log displays a table with four columns: Date/Time, Alert,
Connection Name, and Type.
You can select entries by using the arrow keys on your keyboard or
the mouse. Selected entries are highlighted. By default, no entry is
selected.
Click the Clear button to access the Clear Alert Log dialog box. Click
Ye s to confirm the delete or No to cancel.
Device Info & Diagnostics
Device Info & Diagnostics can help identify problems associated
with connecting to the network. Device Info & Diagnostics
evaluates issues with your USB port, port configuration, signal
strength, the network, and more. Once the program runs a
diagnostics check it can recommend possible solutions.
Accessing Diagnostics
ᮣ Select Menu > Device Info & Diagnostics in the Sprint Mobile
Broadband interface window.
About Device Info & Diagnostics
The Device Info & Diagnostics dialog box allows you to select a
number of ways to troubleshoot or obtain more information
about your device.