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164 Section 5B: Terms and Conditions
Surcharges
You agree to pay the surcharges, fees and other charges that
we assess to recoup our government costs or costs of
complying with certain government programs (“Surcharges”).
Surcharges aren’t taxes or government mandated charges;
they’re charges we choose to collect from you. Surcharges are
subject to change, sometimes on a monthly or quarterly basis.
Examples of Surcharges include, but are not limited to:
Universal Service Fund, E911, Federal Programs Cost Recovery,
Federal Wireless Number Pooling and Portability, and gross
receipts charges. We will make efforts to provide you notice
of any changes to Surcharges in a manner consistent with
this Agreement (see “Providing Notice Under This
Agreement” paragraph). However, since most Surcharges are
based on amounts set by the government or based on
government formulas, it will not always be possible to
provide advance notice of new Surcharges or changes in the
amount of existing Surcharges. Information on Surcharges is
provided during the sales transaction and is available at our
Web site.
Disputing Charges - You Must Still Pay Undisputed Charges
Any dispute to a charge on your bill must be made within 60
days of the date of the bill that initially contained the charge.
Disputes can only be made by calling or writing us as directed
on your invoice or elsewhere. You accept all charges not
properly disputed within the above time period – undisputed
charges must still be paid as stated on your bill.
Protecting Our Network & Services
We can take any action to: (1) protect our network, our rights
and interests, or the rights of others; or (2) optimize or
improve the overall use of our network and Services. Some of
these actions may interrupt or prevent legitimate
communications and usage – for example, message filtering/