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36 Section 2A: Installing the Sprint Mobile Broadband USB Modem
To activate an account and configure your device on Windows:
Connect the device to your computer. One Touch Activation
will start automatically and you will be prompted to activate
your device.
The One Touch Activation dialog appears explaining that your
device is not currently programmed.
1. Click Ye s to auto-program your device from the Sprint
network or No to cancel activation.
2. When you start the activation process, this will begin a
Client Initiated Device Configuration (CIDC) session to
authenticate your user credentials on the Sprint
Note:
Please ensure you have no other network connections on
this system during this process. If you are having technical
difficulties, please call Sprint customer care at
1-888-211-4727 to ensure your account is setup properly.
Your Electronic Serial Number (ESN) will be shown in the One
Touch Activation dialog box (shown above). You may want to
keep this number handy for future reference.
Note:
If you close out of Sprint Mobile Broadband, the next time
you launch Sprint Mobile Broadband, it will automatically
remind you to activate your device.
You may also manually activate your device from the Sprint
Mobile Broadband submenu. See “Sprint Mobile Broadband -
Novatel Wireless settings” on page 96.