10-2 Sun MediaCenter Server Administrator’s Guide • December 1997
Underperforming stream output
Possible cause is network congestion. Use a network analyzer or your switch
vendor’s diagnostics to analyze network performance.
Note that your server is intended only for the storage and delivery of multimedia
streams. Any processes not associated with this purpose have the potential to
disrupt server output.
No video displays on client
Possible causes: Disk cables and/or network links not connected. If using ATM,
ATM switch not configured correctly. Content is stored at a bit rate different from
that at which it was encoded.
If you have SunNet Manager, do a quick dump of the sms-vod>active attribute
to confirm that there are active streams. If you do not have SunNet Manager, use
snoop, atmstat, and/or switch diagnostics to check on streams. If there are
active streams, confirm that the bit rate you are using to play the stream is correct.
Note that on a correctly running server, the following processes should be
running:
If you are using an application based on the Media Stream Manager Client API,
the following process must be running:
If any of the preceding processes is not present in ps output, you might have to
reboot the server.
Another possible cause of this problem, for Fast Ethernet destinations, is that the
IP address and/or Ethernet address of the destination client are not recorded in a
name service accessible to the server or not in the server’s local /etc/hosts and
/etc/ethers files.
root 4 0 1 Nov 13 ? 0:00 vod_hires_timer
root 231 1 0 Nov 13 ? 0:00 vod_xor
root 232 1 0 Nov 13 ? 0:00 vod_xor
root 233 1 80 Nov 13 ? 0:13 vod_sched
root 241 1 80 Nov 13 ? 2:18 /opt/SUNWsms/msm/bin/MsmServer