Symantec 7 Computer Drive User Manual


 
To prohibit reverse host name lookup by using the bpsetconfig command
Enter the following command on each media server that you use for
deduplication:
echo REVERSE_NAME_LOOKUP = PROHIBITED | bpsetconfig -h host_name
The bpsetconfig command resides in the following directories:
UNIX: /usr/openv/netbackup/bin/admincmd
Windows: install_path\Veritas\NetBackup\bin\admincmd
The disk pool wizard does not display a volume
The Disk PoolConfiguration Wizard does not display a disk volume for the
deduplication storage server.
First, restart all of the NetBackup daemons or services. The step ensures that the
NetBackup Deduplication Engine is up and ready to respond to requests.
Second, restart the NetBackupAdministrationConsole. This step clears cached
information from the failed attempt to display the disk volume.
Troubleshooting operational issues
The following sections may help you troubleshoot operational issues.
See Verify that the server has sufficient memoryon page 95.
See Backup jobs failon page 96.
See Volume state changes to DOWN when volume is unmountedon page 96.
See Errors, delayed response, hangson page 97.
Verify that the server has sufficient memory
Insufficient memory on the storage server can cause operation problems. If you
have operation issues, you should verify that your storage server has sufficient
memory.
See About deduplication server requirementson page 23.
If theNetBackup deduplicationprocesses do nostart onRed Hat Linux,configure
shared memory to be at least 128 MB (SHMMAX=128MB).
95Troubleshooting
Troubleshooting operational issues