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TROUBLESHOOTING
Input Error
The following table describes error messages displayed when inputting address, number, or others.
Error Message
Network access
error
Invalid data
Name not found
Number not listed
Invalid E-mail
address
Already assigned
Dial number in use
Cause
The Network Interface Card or
Internet Fax unit has been
damaged.
• “0” is entered at “Body Page
Limit” or “000” is set to any 8-digit
section of IP address.
• The invalid character is entered.
During the name is searching, the
same name could not be found.
E-mail address is not registered in
the selected One Touch Key.
Abbreviated Dial Number, or Group
Number.
The invalid character is entered for
E-mail address.
• During the registration of One
Touch Key or Speed Dial, the
selected One Touch Key or
Speed Dial has already been
assigned.
• During the registration of Group
Number, selected One Touch Key
or Abbreviated Dial Number has
already been assigned to the
Group Number.
During the modifying the registration
of One Touch Key or Speed Dial, the
selected One Touch Key or Speed
Dial is in use for a transmission.
Solution
The Network Interface Card or
Internet Fax unit must be replaced.
Call for service.
Input a correct value.
Input a correct search name.
Select the One Touch Key,
Abbreviated Dial Number, or Group
Number that E-mail address is
assigned.
Input a correct E-mail address.
• Select another One Touch Key or
Speed Dial to register, or you can
modify the selected One Touch
Key or Speed Dial.
• Select another One Touch Key or
Abbreviated Dial Number that
has not been assigned to the
Group Number.
Wait for the transmission is
completed and try again.