Filter
Top Products
5
5-6
TROUBLESHOOTING
Transmission/Reception Error
Internet Fax Transmission Error
The following table describes other error messages displayed during sending the Internet Fax.
Error Message
E-mail error
Memory overflow
Cause
An error occurs during sending the
Internet Fax.
The scanned data size of a page
exceeds the limitation, or the
memory is full while transmitting the
Internet Fax.
Solution
Print the Transmission Journal and
check the error code. Refer to
“Error Code Printed on Report” on
page 5-7 and solve the problem.
Change the Message Size Limit and
try again (see page 3-32 or 3-34).
Internet Fax Reception Error
The following table describes other error messages displayed during receiving the Internet Fax.
Error Message
E-mail error
Error mail receive
Memory overflow
Cause
An error occurs during receiving the
E-mail.
Fails to retrieving E-mails from the
mail server.
Received E-mail is too large to save
into the memory.
Solution
Print the Reception Journal and
check the error code. Refer to
“Error Code Printed on Report” on
page 5-7 and solve the problem.
Check the E-mail properties settings
on the machine. Unless any
problems are found in settings, it
may be caused by a network traffic.
Try again when the network traffic is
less.
Ask your sender to reduce the mail
size and resend again. If you set
the Error E-mail forward address,
the E-mail may be forwarded to the
computer. Check the E-mail on your
PC.