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Exploring Your Computer’s Features
Setting up for communications
5.375 x 8.375 ver 2.3
❖ An Internet Service Provider (ISP) or online service if
you plan to use the Internet
There are many other ways to connect to the Internet in
addition to those discussed in this section.
For troubleshooting information related to this topic, see
“Modem problems” on page 217 and “Wireless networking
problems” on page 218.
Determining the COM port
Your modem is connected to one of the computer’s COM
(communications) ports. The default setting for the modem is
COM3.
The following procedure is intended to support you if you
need to either upgrade your modem or reset the port to the
default settings.
If you are having trouble connecting through the modem, you
may need to determine the current COM port name and
possibly change it.
To find out which port your modem is connected to in the
operating system:
1 Click Start, click Control Panel, then Printers and
Other Hardware.
The Control Panel opens.
2 Click Phone and Modem options.
The Phone and Modem options window appears.
3 Click the Modems tab.
A location box appears.
4 Make a note of the COM port number shown in the
Attached to field.
NOTE