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User’s Manual 4-5
Operating Basics
Observe the following to improve the fingerprint recognition success rate.
■ Enroll two or more fingers.
■ Enroll additional fingers if a recognition failure often occurs when using
already enrolled fingers.
■ Check the condition of your finger - any conditions which have changed
since enrollment, such as injury, rough skin, and extremely dry, wet,
soiled, dirty, oily, soaked or swollen fingers, may lower the recognition
success rate. Also if the fingerprint is worn down or the finger becomes
thinner or fatter, the recognition success rate may be lowered.
■ As the fingerprint for each finger is different and unique you should
ensure that only the registered or enrolled fingerprint or fingerprints are
used for identification.
■ Check the position and speed at which you swipe your finger across the
sensor - please refer to the preceding drawing.
How to Delete the Fingerprint Data
Saved fingerprint data is stored in special non-volatile memory inside the
fingerprint sensor. Therefore, if you give the computer to someone else, or
dispose of it in any way, the following process is recommended to delete
your fingerprint information:
1. To run this program, click Start -> All Programs -> Protector Suite QL
-> Control Center.
2. The Protector Suite Software screen is displayed.
3. Click Fingerprints and click Delete.
4. Click Settings and click Fingerprint Storage Inspector.
5. The Fingerprint Storage Inspector screen will be displayed. If
fingerprint data is displayed as part of the list, simply select all of this
information and then Remove.
6. Check whether all of the fingerprint data was deleted on the
Fingerprint Storage Inspector screen.
In use, please be aware of the following limitations of the fingerprint sensor:
■ The fingerprint sensor compares and analyzes the unique
characteristics in a fingerprint.
■ A warning message will be displayed when recognition is abnormal or
recognition is not successful within a fixed duration.
■ The recognition success rate may differ from user to user.
■ Toshiba does not guarantee that this fingerprint recognition technology
will be error-free.
■ Toshiba does not guarantee that the fingerprint sensor will recognize
the enrolled user or accurately screen out unauthorized users at all
times. Toshiba is not liable for any failure or damage that might arise out
of the use of this fingerprint recognition software or utility.