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TD-W8968 300Mbps Wireless N USB ADSL2+ Modem Router User Guide
T4. What can I do if I cannot access the Internet?
1) Check to see if all the connectors are connected well, including the telephone line, Ethernet
cables and power adapter.
2) Check to see if you can log on to the web management page of the modem router. If you can,
try the following steps. If you cannot, please set your computer referring to T3 then try to see if
you can access the Internet. If the problem persists, please go to the next step.
3) Consult your ISP and make sure all the VPI/VCI, Connection Type, account username and
password are correct. If there are any mistakes, please correct the settings and try again.
4) If you still cannot access the Internet, please restore your modem router to its factory default
settings and reconfigure your modem router by following the instructions in 3.2 Quick
Installation Guide.
5) Please feel free to contact our Technical Support if the problem still exists.
T5. How can I configure the USB features?
Please refer to our Application Guides. They can be found on the resource CD, or on the web.
1) CD Access: Open Resource CD and find the folder named “Application Guide”. The guides can
be found inside this folder.
2) Web Access: http://www.tp-link.com/app/usb
.
) Note:
For more details about Troubleshooting and Technical Support contact information, please log on
to our Technical Support Website: http://www.tp-link.com/en/support.
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