Filter
Top Products
iv
PRODUCT WARRANTY STATEMENT
Printers
All Zebra Card Printers are warranted against defects in material or workmanship for
twelve (12) months from the purchase date.
Proof of purchase or shipment date is required to validate the warranty period. The
warranty becomes void if the equipment is modified, improperly installed or used,
damaged by accident or neglect, or if any parts are improperly installed or replaced by
the user.
Note: Products returned must be packaged in the original or comparable packing and
shipping container. In the event equipment is not so packaged, or if shipping damage
is evident, it will not be accepted for service under warranty. Surface transportation
charges for return to customers in the continental United States is paid by Zebra.
Otherwise, Zebra pays CPT (carriage paid to) nearest airport, customer pays
customers, duties, taxes, and freight from airport to destination. If Zebra determines
that the product returned for warranty service or replacement is not defective as
herein defined, the customer will pay all handling and transportation costs.
Printheads
Since printhead wear is part of normal operation, the original printhead is covered by
a twelve (12) month warranty. Warranty period begins on purchase date.
To qualify for this warranty, the printhead must be returned to the factory or to an
authorized service center. Customers are not required to purchase Zebra supplies
(media and/or ribbons) for warranty qualification. However, if it is determined that the
use of other manufacturer supplies has caused any defect in the printhead for which
a warranty claim is made, the user is responsible for Zebra's labor and material
charges required to repair the defect. The warranty becomes void if the printhead is
physically worn or damaged, also if it is determined that failure to follow the
preventive maintenance schedule listed in the User's Guide has caused defect in the
thermal printhead for which a warranty claim is made.
Spare Parts
All parts, maintenance kits, options kits, and accessories are warranted to be free of
defects in material and workmanship for 90 days (except where otherwise denoted)
from date of purchase. This warranty becomes void if the item is modified, improperly
installed or used, or damaged by accident or neglect.