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G-2 USING TELEVANTAGE
About the CounterPath SIP softphones_______________________
TeleVantage supports the following CounterPath Solutions, Inc. SIP softphones:
Q eyeBeam SIP softphone
Q Pocket PC SIP softphone
See page G-8 for a table that describes how eyeBeam and Pocket PC softphone features interact
with TeleVantage.
Note: The configuration procedures in this manual describe only those steps necessary for the
CounterPath SIP softphones to work with TeleVantage. Other settings may be left in their default
configuration. For information on using other softphone features, see the documentation that
came with your softphone.
For configuration instructions:
Q See the next section for the eyeBeam SIP softphone.
Q See Chapter 14 of Administering TeleVantage for the Pocket PC SIP softphone.
About the eyebeam SIP softphone___________________________
TeleVantage supports the eyeBeam SIP softphone on platforms running Windows XP, 2003,
and 2000. If your system has properly configured SIP trunks, the eyeBeam softphone can turn
your PC into a SIP-based voice-over-IP telephone. To speak and listen, you can use your PC's
microphone and speakers, or a USB phone which will provide much higher quality. To place
calls, you can use ViewPoint or the eyeBeam window.
This section describes how to install and configure an eyeBeam SIP softphone for use with
TeleVantage.