G-8 USING TELEVANTAGE
Using CounterPath SIP softphones with TeleVantage ___________
This following table describes how eyeBeam and Pocket PC softphone features interact with
TeleVantage.
eyeBeam
softphone
Pocket PC
softphone
Feature Directions
Dialing a number Dial numbers just as you would from a
TeleVantage phone, including access codes to
place external calls. You can dial TeleVantage
extensions or access the telephone commands
without an access code.
Note that if the eyeBeam phone is set up as a
TeleVantage external station, you cannot dial
SIP addresses from it.
Place a call by clicking the Dial icon:
You can either dial the number first, then click
the icon, or click the icon first, then dial the
number.
Note: When placing a TeleVantage call that requires dialing an access code from
an eyeBeam phone, you do not hear dial tone after dialing the access code. You
can continue dialing the number and the call will be placed correctly. Or, to hear dial
tone, you can press the Dial button again after dialing the access code—for
example, Dial, 9, Dial—and then dial the number.
Ending a call To end a call, click the End Call icon:
n/a Do Not Disturb Click the phone’s DND button to turn on the Do
Not Disturb TeleVantage personal status.
Auto Answer Click the phone’s AA button to turn on automatic
answering of incoming calls, similar to
TeleVantage’s hands-free answering.
You can use TeleVantage call screening in
combination with the eyeBeam auto answer
feature.
