411 Framing error. The printer cannot communicate with the
host. Make sure the host is turned on, communication
cables are connected correctly, port settings are
correct, and communications are active. Check the
baud rate, word length, and stop bits to make sure they
match those at the host. Do not toggle between
Microsoft Windows and MS-DOS while using the COPY
command, or you will receive a framing error. Exit
Windows before using the COPY command.
Re-transmit the data.
412 There is a problem with flow control between the printer
and the host. Make sure the printer and the host flow
control settings match (both are DTR or both are
XON/XOFF). If the error persists, call Technical
Support.
413 Online receive queue is full. Check your printer’s
XON/XOFF or DTR SETUP values to be sure there isn’t
a flow control problem.
414 The internal keyboard buffer is full or you need a new
keypad. Call Technical Support.
415 The buffer size you defined exceeds the total available
in your machine.
423 Internal software error. Call Technical Support.
Data Formatting Failures
Formatting errors indicate that a field will print incorrectly. After
you have checked the data stream and corrected the data,
retransmit the format and batch.
For these errors, the batch still prints, but the
field, font, bar code, or density may be
incomplete, missing or contain
incorrect data.
8-14
Troubleshooting
