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C
T
ECHNICAL
S
UPPORT
3Com provides easy access to technical support information
through a variety of services. This appendix describes these
services.
On-line Technical Services
3Com offers worldwide product support seven days a week, 24
hours a day, through the following on-line systems:
■ 3Com Bulletin Board Service
■ Ask3Com
SM
on CompuServe
®
■ 3ComFacts
SM
Automated Fax Service
3Com Bulletin Board Service (3ComBBS)
3ComBBS contains patches, software, and drivers for all 3Com
products, as well as technical articles. This service is available via
modem seven days a week, 24 hours a day. To reach the service,
set your modem to 8 data bits, no parity, and 1 stop bit. Call the
telephone number nearest you:
Country Baud Rate Telephone Number
Australia up to 14400 baud (61) (2) 955 2073
France up to 14400baud (33) (1) 69 86 69 54
Germany up to 9600 baud
up to 9600 baud
(49) (89) 627 32 188
(49) (89) 627 32 189
Hong Kong up to 9600 baud (852) 537 5601
Italy (fee required) up to 9600 baud (39) (2) 273 00680