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.C-4 A
PPENDIX
C: T
ECHNICAL
S
UPPORT
DUA1860-0AAA01
Support from Your Network Supplier
If additional assistance is required, contact your network supplier.
Many suppliers are authorized 3Com service partners who are
qualified to provide a variety of services, including network
planning, installation, hardware maintenance, application
training, and support services.
When you contact your network supplier for assistance, have the
following information ready:
■
Diagnostic error messages
■
A list of system hardware and software, including revision levels
■
Details about recent configuration changes, if applicable
If you are unable to contact your network supplier, see the
following section on how to contact 3Com.
Support from 3Com
If you are unable to receive support from your network supplier,
technical support contracts are available from 3Com.
In the U.S. and Canada, call
(800) 876-3266
for customer service.
If you are outside the U.S. and Canada, contact your local 3Com
sales office to find your authorized service provider.
Country Telephone Number Fax Number
U.S. and Canada (800) 827 7889, ext. 515 (212) 503 4487
Outside the U.S. and
Canada
(212) 503 4400, ext. 515 (212) 503 4487