Filter
Top Products
Troubleshooting
101
Problem
No. 6
Printing by FTP, I receive an error message:
Invalid print queue
Print queue not ready
Solution
No. 6
• Check that the printer is ready
• Check that Logical printer(s) are defined on the Print Server. With
FTP, you can print ONLY to a logical printer.
• Reset the Print Server
Problem
No. 7
I can’t print using LPD.
Solution
No. 7
Try printing with FTP. If this works, the problem is the LPD daemon
on your UNIX host. Reconfigure the remote printer and the LPD
daemon. Check the following points.
• The remote host name is the name of the Print Server.
• The remote printer name is the logical printer name on the Print
Server (e.g. L1).
• If your UNIX asks for the LPD type, be sure to identify the
service type as BSD.
Problem
No. 8
I can’t print using PSfilter,
Solution
No. 8
Run PSfilter directly with the command:
PSfilter -D P_name -v <file_name&
Where
P_name is the Print Server’s name
file_name is the file you wish to print.
If this fails, check for an error log file (e.g. PSErrLog XXXXX) in the
/tmp directory. If there is not an error log file, recompile PSfilter.
Also, check the Troubleshooting section of the Psfilter .TXT file for
your system.
Problem
No. 9
The “String Before Job” and/or “String After Job” settings in the
Logical Printers don’t work properly
Solution
No. 9
• Check the length of the control strings. No string can exceed 15
characters.
• Check that the control strings are in HEX.