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Troubleshooting
93
printing on the first or last page of your document.
• Install the Apple LaserWriter 7 driver. You are having trouble
printing with the Apple LaserWriter 8 driver.
Problem
No. 8
Why do I have trouble printing with the LaserWriter 8?
Solution
No. 8
Your application software may not be compatible with the
LaserWriter 8 driver or your system may not meet the requirements of
the LaserWriter 8 driver. Use the Apple LaserWriter 7 driver instead.
Problem
No. 9
How come the colors on my printed output do not match the
colors on my computer screen?
Solution
No. 9
When the printer receives a color file, it tries to match the printed
output color to the color on the computer screen. Sometimes the
printer cannot match up the colors as closely as wanted. To alleviate
this problem, perform the following steps:
1. Choose Calibrated Color/Grayscale in the Print pop-up menu in
the Print Options dialog box. The printer will make adjustments
to match the colors.
2. Check your monitor to make sure all settings (for example,
brightness) are adjusted correctly.
Problem
No. 10
The blue color I chose on my computer screen is printing out
purple.
Solution
No. 10
Choose Calibrated Color/Grayscale in the Print pop-up menu in the
Print Options dialog box.
Problem
No. 11
When I send a print job, I get a PostScript Command error or no
print out.
Solution
No. 11
Check the communication protocols. The computer, Print Server
and printer must all be configured to use the same
communication protocol (either Binary or ASCII). To configure
your system:
1. Choose which protocol you are going to use. You should check
your printer; it may not give you a choice.
2. Set your printer to the correct protocol
3. Use the computer’s print submenu to configure your computer to
use the protocol (ASCII or binary) you have chosen.
4. Configure the Print Server as described on page 8.
Using the LaserWriter 8.1.1 Driver
Some application programs have incompatibilities with this driver. The following list
describes known problems. If you experience problems, contact the publisher of the
program. A newer version of the program may be available.
Aldus Freehand 3.11
• You cannot print using Layout options in the Print dialog box. If you select a
layout option, the document does not print and no error message appears.
• EPS files created from within Freehand cannot be used in other programs.
• Selecting the Unlimited Downloadable Fonts option in the Page Setup option
dialog box results in a PostScript error.