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Print Server User’s Guide
92
Printing - AppleTalk
Problem
No. 1
Why do I get an incorrect printout?
Solution
No. 1
• You may have chosen Binary encoding to print the file. Try to use
ASCII encoding.
• Some of the fonts in your print file may not be supported by the
printer. Try selecting LaserWriter 7 instead of LaserWriter 8.
Problem
No. 2
Can’t find the Print Server’s name in the Chooser.
Solution
No. 2
Try the following:
1. Make sure that AppleTalk is on (the button next to Active is
highlighted in the Chooser).
2. Make sure the printer has been on and in the READY state for a
few minutes.
3. Make sure the printer has not been renamed since its last
appearance in the Chooser.
4. If the printer resides on a network with multiple zones, make sure
the correct zone is selected from the AppleTalk Zones box in the
Chooser.
Problem
No. 3
My document didn’t print to the right printer.
Solution
No. 3
Check the following:
• Another Print Server with the same name may have received your
print job. Use the PSTOOL to reconfigure your Print Server name
and ensure all Print Servers have unique names.
• Make sure your application output encode is set to ASCII. If not,
change it to ASCII.
Problem
No. 4
My file doesn’t print with the correct fonts.
Solution
No. 4
Try changing your printer driver to LaserWriter 7.
Problem
No. 5
My EPS file doesn’t print with the correct fonts.
Solution
No. 5
This problem occurs in some programs. Try downloading the fonts
contained in the EPS file before printing the saved EPS file.
Problem
No. 6
I can’t select the Remaining from: item in the print dialog box.
Solution
No. 6
If you have selected the Layout value, 2 Up, or 4 Up, you cannot
access the Remaining from: item. Choose other selections.
Problem
No. 7
A cover page prints either on the first or the last page of the
document.
Solution
No. 7
Select one of these solutions:
• Turn the cover page feature off.
• Insert extra page breaks in your document to avoid the cover page