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Troubleshooting Guidelines 2
82350B Installation and Configuration Guide 35
82350 Hardware Checks
This section gives guidelines to make hardware
troubleshooting checks for the 82350, including:
• Check Cables/Connections/Power
• Check Device Manager
• Sound Card Does Not Work
• Data Transfers to Devices Fail
• Connection Expert Finds 82350 Card with
Serial Number
Check cables/connections/power
We suggest you start your troubleshooting sequence
by performing the following hardware checks. If
the hardware checks do not solve the problem, see
82350 Software Checks.
1 Check GPIB Cable Connections. Check all GPIB
cables for good connection to the GPIB
connector on the 82350 installed in your PC and
the GPIB cable connections between all
connected GPIB instruments. An improperly
attached GPIB connector can cause the bus to
malfunction.
2 Check GPIB Cables for Damage. Check all GPIB
cables for cuts/damage and check for
bent/misaligned/crushed connector pins. Replace
cables as required.
3 Disconnect/Reconnect GPIB Cables. If Steps 1
and 2 do not solve the problem, try
disconnecting and reconnecting (or replacing)
GPIB cables.
NOTE
There are no user-serviceable parts for the 82350. If you
suspect a hardware failure for the 82350, contact Agilent for
instructions to return the unit.