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2 Troubleshooting Guidelines
48 82350B Installation and Configuration Guide
• Windows XP/Vista/7:
Start the Windows Device Manager as follows:
Right-click on My Computer, select
Properties, then the Hardware tab, then
Device Manager.
Find the PCI Simple Communications
Controller in the Device Manager, and select
Update Driver...
Allow Windows to find and install the driver
automatically. You should not need to insert a
CD.
NOTE
On older operating systems, you may be asked to insert the
'HP I/O Libraries' CD. Depending on the file you are prompted
for and on the operating system, you should be able to find the
needed file in one of the following directories:
• C:\windows\inf
• C:\windows\system
• C:\windows\system32
• C:\windows\system32\drivers
The card may be identified as a Hewlett-Packard card. This is
necessary for backward compatibility.