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Obtaining online support and updated Apple software
Apple technical support information and software updates are available from
many online services. Using these services, you can get troubleshooting and
other important information. You can also get all of the latest versions of
Apple software, including most printer drivers, system enablers, and updates
to utilities, networking, and communication software.
IMPORTANT
Be sure to read the posted Apple Software License Agreement
before installing any software.
Currently, Apple’s Customer Service Division (CSD) posts Apple software
updates to the following online services:
m America Online
m AppleLink
m CompuServe
m Internet: World Wide Web site
m Internet: FTP servers
m Internet: Gopher server
Specific paths and details for each service follow.
America Online
Apple software updates are posted to the USA Apple SW Updates area, which
is located in the Apple Computer, Inc. folder. You can use the keyword
applecomputer to go directly to the Apple Computer, Inc. folder, or follow
this path to find the software updates:
Computing window
Company Connection window
Te c hnical Support window
Hardware folder
Hardware window
Apple Computer, Inc. folder
USA Apple SW Updates folder
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