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2Getting Help 31
Getting answers to your questions 32
Tips for using Macintosh Guide 39
Identifying objects on the screen 40
Learning useful shortcuts 41
3Expanding Your Computer and Using Its Special Features 43
Using the sound control buttons on your computer 46
Using the screen control buttons on your computer 47
Using the built-in microphone 48
Connecting a second monitor for video mirroring 49
Connecting external SCSI devices 50
Connecting to an Ethernet network 54
4Installing and Using Application Programs 55
Installing application programs 56
Working with several applications at a time 57
Backing up your files 60
Using Power Macintosh application programs 61
Using older Macintosh applications 61
Part II
5Troubleshooting 65
When you have questions 65
When you run into trouble 65
Solutions to common problems 69
Solutions to CD-ROM problems 80
If your computer’s performance decreases 86
Solving printer problems 87
Obtaining online support and updated Apple software 88
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