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m Drag special software items out of the System Folder or remove them
permanently. (The special software may be in the Control Panels or
Extensions folder inside the System Folder.) If the computer performs
better when the software is removed, contact the software’s manufacturer
for information or an upgrade.
Hint: If you have more than one special software item, drag all the special
items out of the Control Panels and Extensions folders. Then return them
one at a time, restarting and checking your computer’s performance each
time until you identify the one that is causing problems.
If you still do not notice an improvement, follow the instructions in
“Installing or Reinstalling System Software” later in this chapter to reinstall
system software on your startup hard disk.
Solving printer problems
The following suggestions should work for all printers.
m Check your printer settings in the Chooser, making sure you have selected
the correct printer.
m Next, turn off the computer and printer and check the printer cable
connections.
m If neither of these suggestions solves the problem, reinstall your printer
driver. If your printer is an older model, do not use the driver that came
with the printer. Instead, use the updated printer drivers provided on the
system software CD-ROM that came with your Power Macintosh. These
drivers are created especially for use with the Power Macintosh.
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Troubleshooting