Exclusive Hold (F02)
Description
This feature prevents other extensions from picking up outside calls placed on
hold at a specific extension with a system phone.
Related Features
You can use the fixed Hold button to put calls on regular hold (any
extension can pick up the held call).
Placing a call on Exclusive Hold prevents other users from accessing
Caller ID
information on the held call at that extension.
Considerations
This feature is available only on system phones.
You can program an Exclusive Hold button on a system phone to use the
feature with one touch.
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Programming
To program an Exclusive Hold button:
1.
Press [ Feature ] [ 0 ] [ 0 ] [ System Program ] [ System Program ] [ Central Tel Program ].
2.
Enter the extension number to be programmed with this feature.
3.
Press a programmable button.
4.
Press [
Feature
] [
0
] [
2
].
5.
Program another button for this extension or press [ Feature ] [ 0 ] [ 0 ] to exit
programming mode.
Using
While active on an outside call on a system phone:
1.
Press the programmed button or press [ Feature ] [ 0 ] [ 2 ] to put the call on
Exclusive Hold.
The light next to the line button flutters green. At all other extensions the
line appears busy (steady red).
2.
To retrieve the call, press the line button on which the call is held and lift the
handset or press [
Spkr
].
You can only pick up a call on Exclusive Hold at the extension on which it
was put on Exclusive Hold.
Exclusive Hold (F02) 5-65