Filter
Top Products
Troubleshooting
88
Problems and solutions
Problem description Possible tests or solutions
Screen remains black • Please check the installation
procedure in this manual
• If the LED at the front is orange, the
display is in stand-by
• Check in the Windows Display
Properties if the display controller
video heads are attached. If not,
there will be no image on the
screen.
• The graphic board resolution may
bee too low. See note below.
• The external power supply may be
defective
Image exhibits noise or
interference
• The video cable may be of poor
quality
• DVI video cable may not be firmly
connected to the PC or to the display
• Display may need Phase and
Frequency adjustments (if analog
video is selected)
Image contains missing
pixels
• A number of missing pixels is
normal (inherent in LCD technology)
Image contains not
enough grayscales
• Adjust the Display Function to
DICOM by means of the QA software
• You may have installed the driver
software with an inappropriate
selection of Palette Settings. Install
the driver software again and set
Palette Settings to 24/32 bit color.