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ServSwitch iPATH
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4.4.3 Dashboard > Backups Page
You can schedule backup copies of the ServSwitch iPATH database (containing all devices, users, channels and logs) to be made
on a recurring basis and you can also perform backups on demand, as required.
IMPORTANT: You are strongly recommended to arrange regular scheduled backups of your ServSwitch iPATH
database. Black Box cannot be held responsible for any loss of data, however caused.
4.4.3.1 Backup Options
Download to your computer: If this option is checked, when you click the “Backup Now” button, the backup file will be saved
to the server and then will be presented as a download in your browser, so that you may save a local copy of the backup file.
Email backup: If this option is checked, a copy of the backup file will be sent to the email address specified in the “Email Backup
To” field. The backup file will be emailed either when you click “Backup Now” and/or according to the option selected in the
Schedule section.
Note: Use of the Email backup option requires a valid email address to be stored within the Dashboard>Settings page.
Note: Emailed backups are encrypted, and these backup files are automatically decrypted by the ServSwitch iPATH server when
they are used.
Schedule: Determines how often a backup should be created. There are set periods for the various options:
• Hourlybackupsareexecutedonthehour(orquarterpast).
• Dailybackupsareexecutedat2am(orquarterpast).
• WeeklybackupsareexecutedeverySundayat3am(orquarterpast).
4.4.3.2 Restore from Server
All backups (whether initiated manually or by schedule) are saved on the server together with a time-stamp of when the backup
was run. If required, you can select a previous backup and restore its contents. Alternatively, you can download the backup file to
another location.
IMPORTANT: It is advisable to make a backup of the current state of the ServSwitch iPATH system before restoring a
previous backup. Restoring the contents of a backup file will overwrite ALL data in the ServSwitch iPATH system, with
the data within the backup file. This includes configured devices, channels, users, connection logs and action logs.
4.4.3.3 Restore from File
Use this option to upload a backup file that you have previously downloaded or received by email. This will overwrite the contents
of the current ServSwitch iPATH system, so you should make a backup of the current state of the ServSwitch iPATH system before
restoring a previous backup.
4.4.3.4 Archive Log to CSV Report
You can archive connection or log data to a CSV file and, at the same time, remove old log data from the database.
Click “Archive” to save a CSV file to the server.
4.4.3.5 Download CSV Reports
You can download any CSV report that was created in the archive step (described above) by selecting from the archives saved on
the server.
The CSV report can be opened in Microsoft Excel (or similar) to perform detailed analysis of actions and connections within the
ServSwitch iPATH system.