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Help
Help If you have any problems using your DF60, this section
will give you the most common, easy to follow solutions.
No dialling tone
Is the line cord plugged into the phone socket?
Cannot dial out
Check the telephone line connections. Check
that the telephone is correctly set for Tone or
Pulse dialling.
To reset
If you encounter a problem and your DF60 will
not respond to any button presses, turn off the
power switch for ten seconds. Turning the
power back on will reset your DF60 to standby
mode. Your personalised settings and
memorised numbers will be maintained.
Paper roll will not feed
Check that the fax paper roll is inserted
correctly and that the release lever is in the
down position.
Error code 70 appears
The unit is overheated. Let it cool down before
continuing.
Other error code numbers appear
Check the error code list. If you have an
error message, press the STOP/CLEAR
button and try again.
Paper jams
If a document jams in the machine, press the
DOCUMENT JAM button at the bottom
right hand side of the machine while you pull
the document free.
Fax error codes
Your DF60 prints error codes in the activity
report. The codes and meanings are
listed below.
Sending
Error code Meaning
ER05, 06, 23 Unable to send document or
sending stopped due to fax
machine incompatibility.
ER12, 13, 14 Unable to send document due
to fax machine incompatibility.
ER18,20 Sending document stopped
due to poor telephone line
condition.
ER44,45 Document transmission is
completed, but receiving
quality at the other end is poor
due to poor telephone line
connection.
