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11 - 8 TROUBLESHOOTING
Windows
®
95/98/Me Peer-to-Peer (HP JetAdmin
Compatible Method) Troubleshooting
If you are having trouble printing on a Windows
®
95/98/Me Peer-to-
Peer network, check the following (HP JetAdmin compatible
method):
1
If the print server does not show up under JetAdmin on a
Windows
®
95/98/Me Peer-to-Peer network, try removing all of
the Windows
®
95/98/Me network software from the Network
Control panel and then reinstalling them as follows:
■ First install the IPX/SPX-Compatible Protocol (or the TCP/IP
protocol if you are using a later version of JetAdmin), the
Client for Microsoft Networks, and the network adapter card
driver.
■ Install the Latest HP JetAdmin software.
■ Restart the system, and then add the HP JetAdmin service.
Windows
®
95/98/Me and Windows NT
®
4.0 Peer-to-
Peer Print (NetBIOS) Troubleshooting
If you are having trouble printing on a Windows
®
95/98/Me, Windows
NT
®
4.0 or later Peer-to-Peer network (NetBIOS), check the
following:
1
Make sure that the Brother NetBIOS Port driver is securely
installed and configured according to the Windows
®
95/98/Me or
Windows NT
®
4.0 Peer-to-Peer (NetBIOS) chapters. You may
find that during the installation of the port driver, the screen that
prompts you for a Port name is not displayed. This happens on
some Windows
®
95/98/Me and Windows NT
®
4.0 computers.
Press the ALT and TAB keys to make it appear.
2
Make sure that the print server is configured to be in the same
workgroup or domain as the rest of your computers. It may take
several minutes for the print server to appear in the network
neighborhood.