Filter
Top Products
Troubleshooting and Routine Maintenance
69
High Temperature
The print head is too warm. Allow the machine to cool down.
Init Unable XX
The machine has a mechanical
problem.
—OR—
A foreign objects such as a clip or
ripped paper is in the machine.
Open the Upper Jam Clear Cover and remove
any foreign objects inside the machine.
If the error message continues, see Transferring
your faxes or Fax Journal report on page 70
before disconnecting the machine so you will not
lose any important messages. Then, disconnect
the machine from the power for several minutes
and then reconnect it.
Ink Empty Black
The ink cartridge is empty. The
machine will stop all print
operations. While memory is
available, faxes will be stored in the
memory.
Replace the ink cartridge. (See Replacing the
ink cartridge on page 74.)
Low Temperature
The print head is too cold. Allow the machine to warm up.
Near Empty Black
The ink cartridge is running out of
ink.
Order a new ink cartridge. (See Ordering
accessories and supplies on page ii.)
No Caller ID There is no incoming call history.
You did not receive calls or you
have not subscribed to the Caller ID
service from your telephone
company.
If you want to use the Caller ID feature call your
telephone company. (See Caller
ID on page 30.)
No Cartridge An ink cartridge is not installed
properly.
Take out the ink cartridge and put it in again
seating it properly. (See Replacing the ink
cartridge on page 74.)
No Paper Fed The machine is out of paper or
paper is not properly loaded in the
paper tray.
Do one of the following:
Refill the paper in the paper tray, and then
press Start.
Remove the paper and load it again and then
press Start.
The paper is jammed in the
machine.
See Printer jam or paper jam on page 72.
No Response/Busy
The number you dialed does not
answer or is busy.
Verify the number and try again.
Not Registered
You tried to access a Speed Dial
number that is not programmed.
Set up the Speed Dial number. (See Storing
Speed-Dial numbers on page 38.)
Out of Memory The machine's memory is full. Fax sending or copy operation in progress
Press Stop/Exit and wait until the other
operations in progress finish and then try
again.
Clear the data from the memory. To gain
extra memory, you can turn off Fax Storage.
(See Turning off Remote Fax
Options on page 41.)
Print the faxes that are in the memory. (See
Printing a fax from the memory on page 26.)
Error Message Cause Action