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Troubleshooting and Routine Maintenance
79
Checking the print quality B
If faded or streaked text appear on your
output, some of the nozzles may be clogged.
You can check this by printing the Print
Quality Check Sheet and looking at the
nozzle check pattern.
a Press Ink.
b Press a or b to choose Test Print.
Press OK.
c Press a or b to choose
Print Quality.
Press OK.
d Press Start.
The machine begins printing the Print
Quality Check Sheet.
e Check the quality of the blocks on the
sheet.
Is Quality OK?
1.Yes 2.No
f Do one of the following:
If all lines are clear and visible, press
1 to choose Yes.
Press Stop/Exit.
If you can see missing short lines as
shown below, press 2 to choose No.
g The LCD asks you if you want to start
cleaning.
Start Cleaning?
1.Yes 2.No
Press 1 (Yes).
The machine starts cleaning the print
head.
h Press Stop/Exit.
If you repeat this procedure at least five
times and the print quality is still poor,
replace the ink cartridge.
After replacing the ink cartridge, check
the print quality. If the problem still
exists, repeat the cleaning and test print
procedures at least five times for the
new ink cartridge. If ink is still missing,
call Brother Customer Service. (See
Brother numbers on page i.)
CAUTION
DO NOT touch the print head. Touching the
print head may cause permanent damage
and may void the print head's warranty.
Note
OK Poor
i
When a print head
nozzle is clogged
the printed
sample looks like
this.
After the print
head nozzle is
cleaned, the
horizontal lines
are gone.