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TROUBLESHOOTING AND MAINTENANCE
COVER OPEN The top cover or multi-purpose Open, then close each cover.
sheet feeder cover was not
completely closed.
DISCONNECTED The other party or other party’s Try to fax or receive again or
fax machine terminated the call. call the other party to see what
happened.
DOCUMENT JAM Documents were not inserted or Do not pull paper out until you
fed properly or document was see page 93.
too long.
DOWNLOAD FULL The download buffer is full. Unplug the fax machine and
(May occur when the fax plug it back in. Data remaining
machine is used as a printer.) in the memory of the fax machine
will be deleted.
MACHINE ERROR XX The fax machine has a mechanical Turn off the power. Then call
PRESS STOP KEY problem. Brother Customer Service
USA: 1-800-284-4329
From within Canada:
1-800-853-6660
From within Montreal:
1-514-685-6464
MEMORY FULL The fax machine memory capacity Unplug the fax machine and
(May occur when the fax has been exceeded. plug it back in. Data remaining
machine is used as a printer.) in the memory of the fax machine
will be deleted.
• If you have installed the
Windows
®
driver, try again
after setting the True Type
mode to “Print as Graphics”
in the PRINT menu of your
application software.
• Reduce the print resolution
or reduce the complexity of
your document.
• Expand the printer memory
with the optional memory
board. (ME1000 or ME2000)
(Only FAX 2750)
ERROR MESSAGE CAUSE ACTION