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USER’S GUIDE
6–8
Q & A
This section contains questions and answers for using your printer. If
you have encountered problem, find the question relating to your
problem and take the steps recommended to correct the problem.
Setting up the Printer Hardware
Question Recommendation
The printer does not
work. All lamps are off.
The printer may be in sleep mode. Press any
switch to wake up printer.
The printer does not
print.
Check the following:
• The protective parts have been removed.
• The toner cartridge and drum unit are
installed properly.
• The interface cable is securely connected
between the printer and computer.
• Notice if any lamps are blinking. Notice
which lamps are blinking and refer to
Operator Call section of this manual.
Setting up the Printer for DOS
Questions Recommendation
I cannot print from my
application software.
• Check if the DOS application software
interface settings match that of your
printer. ( i.e., if you are using a parallel
printer cable, then you would most likely
set your DOS software printer port to
LPT1.)
• Check if the printer has any printer alarms
active.
• If the serial interface is used, make sure
that the RS-232C serial interface is selected
with the slide switch. Make sure that the
interface settings are correctly set up with
the proper DIP switches. Make sure the
serial parameters of baud rates, parity and
stop bits match between your application
software and the printer.