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Replace Toner
1
1
The Touchscreen
shows the toner
cartridge color that
you must replace.
BK=Black, C=Cyan,
M=Magenta, Y=Yellow
The toner cartridge is at the
end of its life. The machine will
stop all print operations.
While memory is available,
faxes will be stored in the
memory.
Replace the toner cartridge for the color
indicated on the Touchscreen (see Replacing
the toner cartridges on page 75).
Replace WT Box It is time to replace the waste
toner box.
Replace the waste toner box (see Replacing
the waste toner box on page 95).
Scan Unable Document is too long for
2-sided scanning.
Press . Use the appropriate size of paper
for 2-sided scanning (see Print media
on page 198).
Scan Unable XX The machine has a mechanical
problem.
Press and hold down to turn the
machine off, and then turn it on again (see
Transferring your faxes or Fax Journal
report on page 110).
If the problem continues, call Brother
Customer Service.
Short paper The length of the paper in the
tray is too short for the machine
to deliver it to the Face down
output tray.
Open the back cover (face-up output tray) to let
the printed page exit onto the face up output
tray. Remove the printed pages and then press
Start.
Size Error
2-sided
The paper size defined in the
printer driver and the
Touchscreen menu is not
available for automatic 2-sided
printing.
Press . Choose a paper size that is
supported by 2-sided printing.
The paper size you can use for automatic
2-sided printing is Letter, Legal or Folio.
The paper in the tray is not the
correct size and is not available
for automatic 2-sided printing.
Load the correct size of paper in the tray and
set the size of paper for the tray (see Paper
Size on page 27).
The paper size you can use for automatic
2-sided printing is Letter, Legal or Folio.
Size mismatch The paper in the tray is not the
correct size.
Load the correct size of paper in the tray and
set the size of paper to the tray (see Paper Size
on page 27).
Small paper The paper size specified in the
printer driver is too small for the
machine to deliver it to the
Face-down output tray.
Open the back cover (back output tray) to let
the printed paper out on the back output tray
and then press Start.
Toner Error One or more toner cartridges
are not installed correctly.
Pull out the drum units. Remove all of the toner
cartridges, and then put them back into the
drum units.
Error Message Cause Action