Brother PT-9600 Printer User Manual


 
iv
Brother
®
90 Days/One Year Limited Warranty and Replacement Service
(For USA Only)
91
st
day to 1 year:
If the problem reported concerning your Machine is covered
by this warranty and
if you first reported the problem after
90 days, but before 1 year from the date
of original purchase, Brother will furnish, free of charge (ex-
cluding labor charges), replacement part(s) for those
part(s) of the Machine determined by Brother or its Autho-
rized Service Center to be defective.
You will be respon-
sible for all labor charges associated with repairs made
after the first 90 days from original purchase.
After 90
days from the original purchase date, accompanying Con-
sumable and Accessory Items are no longer covered by
this warranty. If the Machine and/or accompanying Con-
sumable and Accessory Item(s) are not covered by this
warranty (either stage), you will be charged for shipping the
Machine and/or accompanying Consumable and Accesso-
ry Item(s) back to you.
The foregoing are your sole (i.e., only) and exclusive
remedies under this warranty.
What happens when Brother elects to replace your
Machine:
If you have delivered the Machine to an Authorized Service
Center, the Authorized Service Center will provide you with
a replacement Machine after receiving one from Brother. If
you are dealing directly with Brother, Brother will send to
you a replacement Machine with the understanding that
you will, after receipt of the replacement Machine, supply
the required proof of purchase information, together with
the Machine that Brother agreed to replace. You are then
expected to pack the Machine that Brother agreed to
replace in the package from the replacement Machine and
return it to Brother using the air bill supplied by Brother in
accordance with the instructions provided by Brother. Since
you will be in possession of two machines, Brother will
require that you provide a valid major credit card number.
Brother will issue a hold against the credit card account
number that you provide until Brother receives your original
Product and determines that your original Product is
entitled to warranty coverage. Your credit card will be
charged up to the cost of a new Product
only if: (i) you do not return your original Product to Brother
within five (5) business days; (ii) the problems of your
original Product are not covered by the limited warranty; (iii)
the proper packaging instructions are not followed and has
caused damage to the product; or (iv) the warranty period
on your original Product has expired or has not been
sufficiently validated with a copy of the proof of purchase
(bill of sale). The replacement Machine you receive (even if
refurbished or remanufactured) will be covered by the
balance of the limited warranty period remaining on the
original Product, plus an additional thirty (30) days. You will
keep the replacement Machine that is sent to you and your
original Machine shall become the property of Brother.
Retain your original accessory items and a copy of the
return air bill, signed by the courier.
Limitations:
Brother is not responsible for damage to or loss of any
equipment, media, programs or data related to the use of
this Product. Except for that repair or replacement as
described above, Brother shall not be liable for any direct,
indirect, incidental or consequential damages or specific
relief. Because some states do not allow the exclusion or
limitation of consequential or incidental damages, the
above limitation may not apply to you.
THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER
WARRANTIES, WRITTEN OR ORAL, WHETHER
EXPRESSED BY AFFIRMATION, PROMISE,
DESCRIPTION, DRAWING, MODEL OR SAMPLE. ANY
AND ALL WARRANTIES OTHER THAN THIS ONE,
WHETHER EXPRESS OR IMPLIED, INCLUDING
IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE, ARE
HEREBY DISCLAIMED.
This Limited Warranty is the only warranty that Brother
is giving for this Product. It is the final expression and
the exclusive and only statement of Brother’s
obligations to you. It replaces all other agreements and
understandings that you may have with Brother or its
representatives.
This warranty gives you certain rights and you may also
have other rights that may vary from state to state.
This Limited Warranty (and Brother’s obligation to you)
may not be changed in any way unless you and Brother
sign the same piece of paper in which we (1) refer to this
Product and your bill of sale date, (2) describe the
change to this warranty and (3) agree to make that
change.
Important:
We recommend that you keep all original
packing materials, in the event that you ship this product.