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Troubleshooting
Vertical Streaks Appear on the Output
Try one of the following to solve the problem.
<Cause 1> Due to the paper type or usage conditions, vertical streaks appear on the output.
Solution 1
Replace the paper stack with new unopened one.
e-Manual → Specifications → Paper → Supported Paper Types
Solution 2
To copy
Change the <Special Mode Z> setting from the operation panel.
To print from USB Direct Print or a computer
For USB Direct Print, change the <Special Mode X> setting in the operation panel.
To print from a computer, change the [Special Print Adjustment] setting in the print driver.
e-Manual → Maintenance → Special Mode
The effect becomes greater as the number goes up.
<Off> → <Mode 1> → <Mode 2> → <Mode 3>
(low) (high)
* Streaks can be minimized by changing the paper type or usage conditions, without needing to change the setting.
* The more effective the setting, the lower the density becomes. Additionally, the outline of text and images may be
reproduced less clearly, and images may appear slightly jagged.
* If you cannot solve the problem even setting <Special Mode X>, set <Special Mode D> to <On>.
Solution 3
To print received faxes or the print report
Change the <Special Mode C> setting to <On> from the operation panel.
To apply the solutions to all the jobs
Change the <Special Mode D> setting to <On> in the print driver.
e-Manual → Maintenance → Special Mode
* Streaks can be minimized by changing the paper type or usage conditions, without needing to change the setting.
* If you set this option to <On>, the printing speed will be slow.
<Cause 2> The toner cartridge was replaced recently, or the machine has not printed anything for an extended period of
time.
Solution
Change the setting of <Special Mode B> from the operation panel.
e-Manual → Maintenance → Special Mode
The effect becomes greater as the number goes up.
<Off> → <Mode 1> → <Mode 2> → <Mode 3>
(low) (high)
* Streaks can be minimized by changing the paper type or usage conditions, without needing to change the setting.
* If you set this option to <On>, the printing speed will be slow.