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247Troubleshooting - Other scanner problems
Cannot install the scanner driver
Check 3
Did you specify the correct CD-ROM drive for installation?
If the scanner driver installation program did not start automatically when
you loaded the CD-ROM, double-click the My Computer icon, then double-
click the CD-ROM icon on the Windows desktop.
• The drive name (E: for example) varies according to how your system is
set up.
• When you install the printer driver from Run in the Start menu, specify the
CD-ROM drive and file name (Setup.exe) correctly.
Check 4
Is there a problem with the Setup Software & Reference Guide CD-ROM?
The Setup Software & Reference Guide CD-ROM may be damaged. On
the Windows desktop, double-click the My Computer icon then double-click
the CD-ROM icon. If Windows cannot read the CD-ROM, call for help.
Windows
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