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The POWER Lamp Flashes Orange
An error has occurred in the printer. The number of flashes indicates the type of error, as outlined below. Check
the cause and take the appropriate action.
When a printer error occurs, the POWER/ERROR lamp flashes. The number of flashes indicates the type of error
that has occurred. Count the flashes and take the appropriate action to correct the error.
Two flashes: Out of paper or paper feed error
Reload the paper correctly and press the RESUME/CANCEL button.
See Paper Does Not Feed Properly
Three flashes: Paper jam
If paper has jammed in the printer, clear the jam, reload the paper in the printer correctly and press the
RESUME/CANCEL button.
See Paper Jams
Four flashes: Ink tanks installed incorrectly
Reinstall the ink tanks. Ensure that the tanks are firmly seated in the print head.
Five flashes: No print head installed/Defective print head
Install a print head correctly. If the problem still remains, contact a Canon service representative.
Eight flashes: Waste ink tank almost full
The printer has a built-in waste ink tank for the ink used during print head cleaning. Eight flashes indicates
that the waste ink tank is nearly full. Press the RESUME/CANCEL button to cancel the error so you can
continue printing. Before the waste ink tank becomes completely full, contact a Canon service representative.
Note Canon recommends that you call for service as soon as this error occurs. Once the waste
ink tank becomes completely full, printing will no longer be possible.
Power lamp flashes alternate green and orange:
An error that requires contacting the Customer Care Center may have occurred.
Disconnect the printer cable from the printer, and then turn the printer off and unplug the printer from the
power supply. Plug the printer back in and turn the printer back on after leaving it about 10 minutes.
If the problem remains, contact the Customer Care Center.