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Print Head Deep Cleaning
If print quality does not improve by standard print head cleaning, try print head deep cleaning, which is a more
powerful process. Print head deep cleaning consumes more ink than standard print head cleaning, so perform this
procedure only when necessary.
1 Ensure the printer is on.
2 Open the Printer Properties dialog box.
See Opening the Printer Properties dialog box directly from the Start menu
3 Start Print Head Deep Cleaning.
(1) Click the Maintenace tab.
(2) Click Deep Cleaning.
(3) When the confirmation message is displayed, click OK.
Important The process takes one or two minutes to complete, so simply wait until the POWER
lamp stops flashing.
Note After print head deep cleaning finishes, print the nozzle check pattern to verify that the
print head nozzles are clean.
See Printing the Nozzle Check Pattern
If the head is still not clean after the second deep cleaning, replace the ink tanks.
See Replacing an Ink Tank
If ink tank replacement does not resolve the problem, the print head may be worn out.
Contact a Canon service representative.
1 Ensure the printer is on.
2 Open the Printer Utility dialog box.
(1) Select Page Setup... in the File menu.
(2) Click Utilities... to open the Printer Utility dialog box.
3 Start Print Head Deep Cleaning.
(1) Select Cleaning from the pull-down menu.
(2) Click Deep Cleaning.
(3) When the confirmation message is displayed, click OK.