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Print Quality is Poor
Cannot Print to End of Job
Colors are Unclear
Printing is Blurred/Colors are Wrong
Straight Lines are Misaligned
Printed Paper Curls or Ink Blots
Back of Paper is Smudged
Printed Surface is Scratched
White Streaks
Colors are Uneven or Streaked
Cannot Print to End of Job
See Opening the Printer Properties dialog box directly from the Start menu for Windows.
See Opening the Page Setup Dialog Box for Macintosh.
Confirm that the Page Size setting matches the size of the paper loaded in the
printer.
First, check the Page Size setting in the application.
Then check the Page Size setting in the Printer Properties dialog box for Windows or the Page Setup
dialog box for Macintosh.
Check the amount of free space on the hard disk.
You may need to increase the amount of free space by deleting any unnecessary files.
Colors are Unclear
See Opening the Printer Properties dialog box directly from the Start menu for Windows.
See Opening the Page Setup Dialog Box for Macintosh.
Confirm the Media Type setting in the printer driver matches the type of paper
loaded in the printer.
If you are printing a photograph or an illustration from a Windows environment, also increase the print
quality on the Main tab. If you are working in a Macintosh environment, select Photo or Graphic from Print
Mode in the Print dialog box.
Confirm that the specified ink tank is installed.
When an ink tank runs out of ink, replace it with a new one.
Note Printed colors may not match screen colors perfectly due to basic differences in the
methods used to produce colors. Color control settings and environmental differences can
also affect how colors appear on the screen.