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Troubleshooting
9
Paper feeds skewed. (Printing is skewed.)
Q Is paper loaded correctly?
A Make sure the paper stack in the cassette or the paper in the multi-purpose feeder is loaded
properly, and that the paper guides are adjusted correctly. (See "Loading Paper," on p. 2-3.)
A Make sure the paper exit path is clear.
Multiple sheets feed into the machine at the same time.
Q Is paper loaded correctly?
A Make sure the paper stack in the cassette or the paper in the multi-purpose feeder is loaded
properly, and that the paper guides are adjusted correctly. (See "Loading Paper," on p. 2-3.)
Q Have you fanned the paper stack before loading it in the cassette?
A Be sure to fan the paper stack before loading it in the cassette. This keeps the sheets of paper from
sticking together.
Q Does the cassette or multi-purpose feeder contain an appropriate quantity of sheets?
A Make sure the paper stack in the cassette or the paper in the multi-purpose feeder does not exceed
the capacity of the cassette or multi-purpose feeder. (See "Loading Paper," on p. 2-3.)
A Do not force the paper stack into the cassette or the paper into the multi-purpose feeder.
A Load paper one by one in the multi-purpose feeder.
Q Is only one type of paper loaded in the cassette or multi-purpose feeder?
A Load only one type of paper.
A Make sure you load paper that meets the paper requirements for the machine. (See Chapter 2,
"Paper Handling.")
Transparencies do not feed correctly.
Q Are the transparencies loaded correctly?
A Make sure the transparencies in the cassette or the transparency in the multi-purpose feeder is
loaded properly, and that the paper guides are adjusted correctly. (See "Loading Paper," on p. 2-3.)
Q Is the proper transparency loaded in the multi-purpose feeder?
A Do not use any transparencies designed for color copiers. They will cause a paper jam. Please use
transparencies recommended by Canon.