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Troubleshooting
51
Printed Surface is
Scratched/Back of
Paper is Smudged
Media is curled If media is curled, its print side may be smudged by touching the Print Head.
Uncurl the media.
See “U
Uncurling the Media” in the
User’s Guide
.
Inside of the printer is
dirty.
Periodically clean the inside of the printer with cotton swabs or the like.
See “C
Cleaning the Inside of the Printer” in the
User’s Guide
.
Inappropriate paper
type used
Check to see if the paper you are printing on is too thick or curled.
See "P
Print Media to Avoid" on page 3.
Note that smudging may occur at the top and bottom edges of the paper when
using Borderless Printing. Ensure that the paper you are using is compatible
with Borderless Printing.
See "MMedia Types Suitable for Borderless Printing" on page 23.
See "MMedia Types Suitable for Borderless Printing" on page 23.
Paper Feed Roller is
dirty
Clean the Paper Feed Roller.
See
"P
Paper Does Not Feed Properly" on page 53.
Problem Possible Cause Try This
iP1500_QSG_US.book Page 51 Tuesday, April 27, 2004 5:26 PM