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77Troubleshooting
TX/RX NO. nnnn
Status Monitor Messages
The following messages are displayed on the status monitor when the machine is performing a
function or encounters an error.
Service Error 5100 Is Displayed
Service Error B200 Is Displayed
Service Error nnnn Is Displayed
Writing Error / Output Error / Communication Error
Cause Action
When the fax sends or receives a
document, it assigns it a unique
identification number (nnnn).
Write the number down if you will need it later.
Cause Action
Movement of the Holder is blocked. Clear the paper jam or foreign object that is preventing the Holder from moving,
then turn off the machine and turn it back on again.
There may be an obstruction that is not
allowing the Holder mechanism to
move.
Check for any obstruction (paper clip, small object, etc.) and also that the
protective tape are removed from the FINE Cartridge. Check also for a paper
jam and clear the jam if necessary (see page 60). Then press [Stop/Reset] and
start again.
The FINE Cartridge may be defective. Press [Stop/Reset]. Reinstall the FINE Cartridge (see your setup sheet or
page 50) and start again.
In either case, if the error does not clear, try unplugging the printer. Wait several
minutes, then plug it back in. Also, try replacing the FINE Cartridge with a new
one (see page 50).
An error requiring servicing might have
occurred.
Turn off the machine, and unplug the power cord of the machine from the power
supply. After a while, plug the power cord of the machine back in and turn on the
machine. If the same error occurs, contact the service center.
Cause Action
An error requiring servicing might have
occurred.
If using the machine as phone, contact the service center, then turn off the
machine immediately.
If not using as phone, turn off the machine immediately, then contact the service
center using your phone.
Cause Action
An error requiring servicing might have
occurred.
Turn off the machine, and unplug the power cord of the machine from the power
supply. After a while, plug the power cord of the machine back in and turn on the
machine. If the same error occurs, contact the service center.
Cause Action
The machine is not ready. If [ON] is off, make sure that the power plug is plugged in, then turn the machine
on.
While [ON] is flashing green, the machine is initializing. Wait until [ON] stops
flashing and remains lit green.