Service Call
6-20
Troubleshooting
6
When a Scanner Error or Service Error Appears
If a scanner error or service error appears, cycle the power of the printer using the
following procedure. This may clear the message.
1
Turn the power off, wait for at least 10 seconds, then turn the
printer on again.
If the message does not reappear, continue using the printer as normal. If the
message reappears, proceed to the next step.
2
Note down the error code displayed in the Printer Status
Window.
OFF
ON