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Troubleshooting
6
Miscellaneous Problems
The LBP2900/2900i does not function properly.
Cause 1 The LBP2900/2900i is not configured as the default printer.
Remedy Set it to the default printer.
Cause 2 The CAPT software may not be installed properly.
Remedy To check whether the CAPT software is installed correctly or not, try printing
from an application. If the printing does not work properly, uninstall the CAPT
software and then reinstall it (see "Uninstalling the CAPT software," on p. 3-72,
"Installing the CAPT Software," on p. 3-4).
You cannot use Adobe Type Manager (ATM) Fonts.
Cause You cannot use Adobe Type Manager (ATM) fonts with this printer
Remedy Only use fonts that can be used with this printer.
CD-ROM Setup does not appear automatically.
Cause 1 The [Always Display when CD-ROM is Inserted] option is not selected in
CD-ROM Setup.
Remedy Right-click on the CD-ROM drive in [My Computer] and select [Open] to start
CD-ROM Setup manually. Select [Always Display when CD-ROM is Inserted].
Cause 2 [Auto insert notification] is not selected. (Windows 98/Me only)
Remedy Display the properties for the CD-ROM drive from [Device Manager] and select
[Auto insert notification] in the [Settings] sheet.
The error message [File not found on CD-ROM.] appears when CD-ROM Setup starts up.
Cause The program is loaded from the hard disk.
Remedy Search for the file [CNAB4MNU.EXE] using the search function of your
computer, delete the CNAB4MNU.EXE file from the hard disk, and then start up
CD-ROM Setup from the supplied CD-ROM "LBP2900/2900i User Software".