Canon LBP3000 Printer User Manual


 
Installation Problems
6-33
Troubleshooting
6
IMPORTANT
You cannot install the printer driver properly if the USB class driver is listed under
[Other Devices]. Depending on your OS, select [Canon LBP3000], [Canon CAPT
USB Device] or [Unknown Device] and delete it.
Do not delete any other devices or device drivers. If you delete the wrong thing by
mistake, Windows may not be able to startup properly.
If the USB Class Driver is not installed properly, [USB Printing Support]
(on Windows 2000/XP/Server 2003/Vista), [Canon CAPT USB Device] (on
Windows Me), or [Canon LBP3000] (on Windows 98) will not be displayed.
7
When the [Confirm Device Removal] ([Confirm Device
Uninstall] for Windows Vista) dialog box appears, click [OK].
8
Click [ ].
[Device Manager] closes.
9
Disconnect the USB cable from the computer, then restart
Windows.
After Windows restarts, reinstall the CAPT software. (See "Installing the CAPT
Software," on p. 3-4.)